Best&Less to refuse entry to unvaccinated shoppers from NSW stores from October 18
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The retail giant has outlined what it expects from both its team members and its customers when restrictions are rolled back.
Best&Less will refuse entry to unvaccinated customers in NSW stores from October 18, 2021.

The retail giant made the statement in a memo to Best&Less staff, which has been leaked on Facebook.

In the email to employees, Best&Less head of retail operations Joseph van Dyk said NSW "customers will need to be fully vaccinated to shop in our stores".

Van Dyk also said NSW staff would have "will be required to be fully vaccinated as well", asking staff to make their vaccination status known to the company.

Best&Less Chief Executive Officer Rodney Orrock told the company intended to comply with NSW government guidelines.

"Best&Less is committed to ensuring the health and safety of our team members and customers," Orro said.

Best&Less will not allow unvaccinated shoppers to enter NSW stores when restrictions end. Credit: Google

"Our policy is to comply with all relevant state government COVID-19 guidelines and health orders.

"The NSW Government has indicated that all employees and customers of non-essential retail stores must be fully vaccinated before attending stores once the state reaches the 70 per cent fully vaccinated threshold.

"In order to comply with the NSW Government's position, Best&Less is providing our team members with paid vaccination leave and will continue to keep our team members and customers well informed to ensure the safety of everyone in our stores."

The leaked email to Best&Less employees - known as "Besties" internally - was made as the company prepares to reopen its stores when the NSW government lifts current restrictions.

"The NSW…
Amy Sinclair
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