Ex-UCL lecturer forced to travel to London from France in attempts to unblock digital bank account

3 min read
fairly difficult
A former UCL lecturer has been forced to travel from his French home to London to try to unblock his bank account, amid criticism of complaints processes at digital banks.
Clive Mira-Smith, 70, travelled almost 500 miles from Auvergne in central France to London's Canary Wharf in an unsuccessful attempt to have £15,000 that had been locked in an account with digital bank Revolut released.

His account had been blocked since September, but Mr Mira-Smith exhausted all avenues of complaints and became frustrated that he could only raise concerns over the…
Marianna Hunt, Charles Moore, Juliet Samuel
Read full article