Keeping Our Services Stable and Reliable During the COVID-19 Outbreak

about.fb.com
3 min read
fairly difficult
Our apps were built to withstand spikes, but the usage growth from COVID-19 is unprecedented across the industry — we're doing everything we can to maintain stability throughout these spikes.
COVID-19 has upended the lives of billions of people around the world. In response to this emergency, we've been supporting the global public health community and working to provide people with information to help them stay safe. As the pandemic expands and more people practice physically distancing themselves from one another, this has also meant that many more people are using our apps. We've been asked for information on how this is affecting our services, so we're sharing the following data to give context on the load we're managing:

In many of the countries hit hardest by the virus, total messaging has increased more than 50% over the last month.

Similarly, in places hit hardest by the virus, voice and video calling have more than doubled on Messenger and WhatsApp.

In Italy, specifically: We've seen up to 70% more time spent across our apps since the crisis arrived in the country. Instagram and Facebook Live views doubled in a week. We have also seen messaging increase over 50% and time in group calling…
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