ShadowDragon: Inside the Social Media Surveillance Software That Can Watch Your Every Move

theintercept.com
6 min read
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The tool is the product of a growing industry whose work is usually kept from the public and utilized by police.
A Michigan State Police contract , obtained by The Intercept, sheds new light on the growing use of little-known surveillance software that helps law enforcement agencies and corporations watch people's social media and other website activity. The software, put out by a Wyoming company called ShadowDragon, allows police to suck in data from social media and other internet sources, including Amazon, dating apps, and the dark web, so they can identify persons of interest and map out their networks during investigations. By providing powerful searches of more than 120 different online platforms and a decade's worth of archives, the company claims to speed up profiling work from months to minutes. ShadowDragon even claims its software can automatically adjust its monitoring and help predict violence and unrest. Michigan police acquired the software through a contract with another obscure online policing company named Kaseware for an "MSP Enterprise Criminal Intelligence System." The inner workings of the product are generally not known to the public. The contract, and materials published by the companies online, allow a deeper explanation of how this surveillance works, provided below.

ShadowDragon has kept a low profile but has law enforcement customers well beyond Michigan. It was purchased twice by the U.S. Immigration and Customs Enforcement agency in the last two years, documents show, and was reportedly acquired by the Massachusetts State Police and other police departments within the state. Michigan officials appear to be keeping their contract and the identities of ShadowDragon and Microsoft from the public. The Michigan.gov website does not make the contract available; it instead offers an email address at which to request the document "due to the sensitive nature of this contract." And the contract it eventually provides has been heavily redacted: The copy given to David Goldberg, a professor at Wayne State University in Detroit had all mentions of…
Michael Kwet
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