Ask a Librarian is a live virtual reference service that offers online reference assistance to residents in the state of Florida. Ask a Librarian is an official service of the Florida Electronic Library and is administered by the Tampa Bay Library Consortium (TBLC). Participating libraries provide users with virtual reference services via live chat software, text messaging, and e-mail forms which users can access through embedded links and widgets on their library’s official website. Live chat and text messaging are available from 10:00 a.m. to midnight EST from Sunday through Thursday, and from 10:00 a.m. to 5:00 p.m. EST on Friday and Saturday; the e-mail form is available to patrons 24 hours per day, seven days per week. As of March 2016, Ask a Librarian has 133 participating institutions including public libraries and library systems, K-12 libraries, and university and college libraries.